Caythorpe House Holiday Apartment - Terms and Conditions
Thank you for choosing to stay at Caythorpe House Holiday Apartment. We look forward to welcoming you and we appreciate your business.
Please read our Terms and Conditions of your reservation below. By making this reservation you are entering into an agreement with us. We have endeavoured to explain these terms and conditions in plain English.
A Reservation must be guaranteed by a credit card or debit card at the time of booking. A 'reservation' means an order for our products or services that is accepted by us. Please note all deposits paid are non-refundable in the event of late cancellation, which is within 14 days of the intended day of arrival.
Arrival and Departure
Our check-in time is after 4pm. Entry is gained by a key code which you will be provided with prior to your visit. Check-out time is 10:30am.
Should you cancel your reservation (within our cancellation window of 14 days prior to arrival) or in the event of non-arrival, no refund of deposit will be given and the full accommodation amount will be charged. If we are able to re-let the apartment a refund will be given less a 15% administration fee. All cancellation charges will be taken from your credit/debit card details provided to us at the time of booking.
Most major credit and debit cards are accepted. We do not accept cheques. A deposit payment of £200 is due at time of booking The remaining payment must be made 14 days prior to your arrival. Confirmation of a booking by you is deemed acceptance of these terms.
Children: N/A – the apartment has one double bed.
Pets: We are unable to accommodate pets.
Smoking: Caythorpe House Apartment is strictly non-smoking. Any guest who is found to be smoking or have smoked in the apartment will be charged for cleaning and sanitising the property. You are welcome to smoke on our garden bench we have situated to the front of our house.
There is a dedicated car parking space for 1 car for the length of their stay. All cars are left at owner’s risk. We request that vans and oversized vehicles be left on the public roads as our car park is restricted.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Behaviour or noise levels judged unacceptable may result in the termination of the reservation without refund. Statutory controls, including those relating to fire, licensing, entertainment, health and safety must be strictly observed by our guests. Other than for death or personal injury caused by our negligence, our liability to the guest is limited to the price of the booking. Guests will be charged for any damage caused. Complaints regarding the stay should be made in writing within 90 days.
Number of floors: The apartment is located on the 1st floor. There are 15 easy rising steps to reach the apartment from a lockable communal entrance.
Support for the Mobility Impaired. We do not have any such facilities.
Support for the Visually Impaired. We do not have any such facilities.
Support for the Hearing Impaired. We do not have any such facilities.
Any data collected during the course of this booking will be stored on our computer(s). With your permission we may from time to time contact you about promotions and offers. We will not share your details with any third party.